I set up my visual voicemail successfully upon getting my iphone a few weeks ago, but just noticed that it has somehow "un set-up." That is, when I click on the voicemail button, I don't get the normal visual voicemail screen that lists my messages. Rather I get a key pad and an automatic call to the "message management system." And no one can leave me a voicemail. Is there any way I can fix this without restoring my phone?
Let's get that iPhone up and running smoothly! Here's a great link to help troubleshoot the visual voicemail: http://www.apple.com/support/iphone/assistant/voicemail/
Please let know if this helps, I would be happy to further troubleshoot.
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None of the steps on that page work... I have already tried them. When I try to access voicemail my phone dials, and I get a recording that says "welcome to the message management system," and tells me to enter the mailbox for which I would like to leave a message. Nothing about setting up my voicemail. I would appreciate your help on this, ASAP. Thank you.
Call into Tech Support @ 866-221-4066 from another phone. The phone isn't communicating with the network on the back end correctly. If that doesn't work, I would reccommend goin to an Apple store and having the phone replaced under warranty. There is a series of "checks" the phone has to clear even for voicemail to work; theres probably something going on that is interferring with the way the phone is registering with the network.