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Visual Voicemail@!!!!!!!!!!!!
tippmanna
Member

I have a new iphone 5s and I still don't have visual voicemail.

I used to have it with my iphone4 until the software update.  I was really looking forward to having it again with the 5s and am disappointed that it's still not there.

please email me instructions on how to add this back.

Also Verizon, list your email on your website.  Why can't I just email you.  Ridiculous.

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Re: Visual Voicemail@!!!!!!!!!!!!
vzw_customer_support
Customer Support

tippmanna We definitely want to make sure your visual voicemail is working. What happens when you tap the voicemail? Are you getting an error message? As for ways to contact us, we have a variety of ways to contact us such as facebook,twitter,customer service via the phone and chat. We used to have email available but the above options are the methods of contacting us now.

Sheritah_vzw
Follow us on Twitter
@VZWSupport

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Re: Visual Voicemail@!!!!!!!!!!!!
tippmanna
Member

When I click voicemail, it calls my voicemail. There is no error it just starts a phone call to check it.

Sent from my iPhone

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Re: Visual Voicemail@!!!!!!!!!!!!
vzw_customer_support
Customer Support

Hmm, let's get this figured out, tippmanna. When checking your voicemail are you connected to our data network or WiFi? Can you please try using voicemail with cellular data. If you are unable to access voicemail, please try these steps: http://vz.to/QuLi3V

AndreaS_VZW
Follow us on Twitter @VZWSupport

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