I am having trouble hearing people when they call me or I call them. I have ensured that the volume switch is on from the side of the phone, adjusted the volume under settings, restarted my phone as well as played around with the settings. I still can barely hear the other party.
Hi ttscott, I am sorry for the trouble you are having with your device. Let's get it fixed and I appreciate the things you've done thus far to resolve the issue. What software verison do you have on your iPhone 5c? Here's a link on how to check http://tiny.cc/9m9t1x and if the software needs to be updated, let me know.
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!