Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
Weird 5S order issue and I'm wondering if anyone else is having the same issue?

I ordered a 32GB Space Gray on Friday at 3:01. I received confirmation at 3:05AM with an expected ship date of 9/24.

My credit card was charged on 9/21 and I have receipts in my documents on their site.

As of right now here is what I get from their order status page:

(private information removed)

I never received an email last night.

I suspect there is an issue with my order but the CSRs on the phone are very unhelpful.  I had to call Verizon this morning to get a status and I was told 10/7.

Has anyone had this experience?

Private information removed as required by the Terms of Service.

Message was edited by: Admin Moderator

Labels (1)