Choose your cart
Choose your cart
I had a few apps downloaded but I can't pin point which one used that much data in so little time. I don't recall doing anything on the phone either. Any ideas?
Same thing happened to me, I got a warning on my phone saying I was about to go over my data usage which I thought was strange, and saw that something used almost 1 GB of data in a little over two hours. I was at home on WIFI when it started. I called customer support but they could not help me out.
Does the Iphone not have a way of telling you what apps used how much data?
iCloud
Hi Leah2426,
Data overages can be very alarming. I can certainly understand wanting to make sure this does not happen again. Let's get this resolved. Did you completed a price plan change recently? If you completed a recent price plan change your data usage may have been prorated http://bit.ly/xB4iTc . Any applications downloaded count against your data usage. You can go to settings >general>usage> storage, to see how much data each application would have used to download. You click on cellular usage in the same usage screen, and it show how cellular data that your device has used. Keep me posted.
Thanks,
Pamelaf_vzw
Tweet us @vzwsupport