What should I do if I drop my iPhone?
mackerbee
Newbie

there is no physical damage but i am unable to click on anything on the right side of my phone. what should i do?

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Re: i dropped my phone
vzw_customer_support
Customer Service Rep

Oh no! That’s a bummer, mackerbee. I know it’s important to get the full functionality back for your iPhone. Sometimes the damage from a fall can’t be seen on the outside of the device. Is it the right side of your touch screen that has stopped working to the buttons on the right side of the phone? If you have an Apple store near you www.apple.com/retail the experts there may be able to complete a hands-on evaluation and sometimes even repair any damage from a little fall. Just call ahead to make an appointment.


JenniferH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: i dropped my phone
vzw_customer_support
Customer Service Rep

Oh no! That’s a bummer, mackerbee. I know it’s important to get the full functionality back for your iPhone. Sometimes the damage from a fall can’t be seen on the outside of the device. Is it the right side of your touch screen that has stopped working to the buttons on the right side of the phone? If you have an Apple store near you www.apple.com/retail the experts there may be able to complete a hands-on evaluation and sometimes even repair any damage from a little fall. Just call ahead to make an appointment.


JenniferH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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