- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have to do a hard restart to get it back on. Problem is I use my phone for alarm in mornings. It only happens once in a while. Why does it do this?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
angel98034,
This certainly sounds concerning. I'd love to look further into this for you. What make/model phone do you have? When did this start happening? Please provide additional information so we can assist further. Thank you.
ErinW_VZW
Follow us on Twitter @VZWSupport
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It is a apple iphone5
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello, I have a iPhone 5s. To be honest, my phone has done this for months. It only does it once out of 20 charges. I somehow I have been able to wake up and not miss work.
Sent from my iPhone
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I use my phone as an alarm too. I'm glad you've been able to get up and not miss work, angel98034! When it powers off, is it still charging or charged? We would have to take a closer look to see the battery health. You can take the phone into an Apple Store and they can replace battery. Otherwise, please send a Direct Message so we can check things out.
Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport