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When will I be emailed about my shipment date?
mdmcdonough
Member

I just ordered my iphone 5 yesterday but I still haven't been sent an email saying when it will ship and my account still says there are no past orders.

Anyone have any idea when I'll find all this out?

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Re: When will I be emailed about my shipment date?
vzw_customer_support
Customer Support

Hi mdmcdonough,

Have you received communication about the order now? It usually takes about 24 hours for the purchase confirmation to be sent with details of expected delivery date. If you took note of your order number, you can visit vzw.com/orderstatus and get your order details. Let us know if you have further questions or concerns.

Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport

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