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Where do i find the reference number for my preorder? and yes i no this is prob a dumb question but i cant find it anywhere......
droidboy52999
Member

Where do i find the reference number for my preorder? and yes i no this is prob a dumb question but i cant find it anywhere......

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Re: Where do i find the reference number for my preorder? and yes i no this is prob a dumb question but i cant find it anywhere......
ballen25
Member

Did you get a confirmation email from Verizon?

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Re: Where do i find the reference number for my preorder? and yes i no this is prob a dumb question but i cant find it anywhere......
droidboy52999
Member

yes i did but only issue it doesnt have that in it just a lot of other numbers but not that number

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Re: Where do i find the reference number for my preorder? and yes i no this is prob a dumb question but i cant find it anywhere......
ballen25
Member

When I received my confirmation email, it had a preorder confirmation number, an order number, an order location, and a deliver by date. I have been clicking on the "Check Status" icon and using the preorder confirmation number to check the status of my order. So your email doesn't include any of those numbers?

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Re: Where do i find the reference number for my preorder? and yes i no this is prob a dumb question but i cant find it anywhere......
droidboy52999
Member

no mine includes the confirmation number the ace order number and the ship address and the expected ship date being 9/21 and i ordered on a business account over the phone

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Re: Where do i find the reference number for my preorder? and yes i no this is prob a dumb question but i cant find it anywhere......
vzw_customer_support
Customer Support

Hi droidboy52999,

Your email won't have the same confirmation number as it was ordered over the phone. You will need the last name used for the order, the location code (this ends in 01) and an order number (five to six digit number). Please keep us posted if you need further assistance with this.

Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport

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