Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
White iPhone 5 People Having hard time hearing me
toolman1990
Member

I have an iphone 5. Most of the calls I make the person has a hard time hearing me to the point where I can no longer use speaker phone. But I can hear that other person come in just fine.

Labels (1)
0 Likes
Re: White iPhone 5 People Having hard time hearing me
Jax_Omen
Sr. Member

I was going to ask how you know the color of the iphone that people are using when they have a hard time hearing you!

seriously though, it sounds like possibly a damaged or defective microphone. this wouldn't affect you hearing other people (as the speaker is fine) but would affect them hearing you.

0 Likes
Re: White iPhone 5 People Having hard time hearing me
toolman1990
Member

Jax Omen

" was going to ask how you know the color of the iphone that people are using when they have a hard time hearing you! "

Sorry you misunderstood my question let me rephrase my question. I was telling you the color and make of my phone and was wanting to know if their was anybody having any issues with this as well. It could be a problem with iphone 5 or just an issue with mine alone.I was trying to see if their were any troubleshooting steps I could try to rectify the problem I am having.

0 Likes
Re: White iPhone 5 People Having hard time hearing me
vzw_customer_support
Customer Support

Hi toolman1990,

Thanks for reaching out. You have a great phone. Let's see what we can do to get it fixed.  Usually when there is speaker problems there is not any troubleshooting that can be done. If you are still within the one year manufacturer warranty it can be replaced at no charge. Was your phone exposed to any damage? Water damage? I would recommend bringing your phone to our store to have it looked at. They can also order the replacement for you. Here is a link to our store locator. http://bit.ly/3SdsA  Hope this helps.

Thanks, BobbyS_VZW

Follow us on Twitter @VZWSupport

0 Likes