Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Why am I getting a "no SIM card" message?
Drtjb
Member

Why is my iPhone 5C showing a "No SIM" message? And how to correct?

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: SIM failure
tikibar1
MVP MVP
MVP

Have you tried reseating the SIM card?  In other words, turn off the phone, remove the SIM card for a minute or so, then reinsert it, turn the phone back on, and allow a fresh network connection to be established.  If that doesn't work, you may need a new SIM card; they're free at your local Corporate VzW store or by contacting Customer Service (although you may be charged a shipping fee if it's mailed).

View solution in original post

Re: SIM failure
tikibar1
MVP MVP
MVP

Have you tried reseating the SIM card?  In other words, turn off the phone, remove the SIM card for a minute or so, then reinsert it, turn the phone back on, and allow a fresh network connection to be established.  If that doesn't work, you may need a new SIM card; they're free at your local Corporate VzW store or by contacting Customer Service (although you may be charged a shipping fee if it's mailed).

Re: SIM failure
vzw_customer_support
Customer Support

Drtjb-

I know that the SIM card is essential to making a phone function normally, so I want to get to the bottom of this so you can start your New Year on a positive note. How long has your phone been displaying this message? What changes have you made to the phone (if any) in the last few days?
AmberK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!D

0 Likes
Re: SIM failure
Drtjb
Member

Thanks. Remove/ reinsert card worked. Thank you tilbar. Still think ill get new card though. Thanks again! TB

0 Likes
Re: SIM failure
tikibar1
MVP MVP
MVP

You're welcome.

0 Likes