Why can't I text a straight talk device?
jennb73
Newbie

I just got an iPhone and I can text to other iphone users so far, but when I try and text my son who has a straight talk phone, it tells me its not delivered. I have checked my settings and his phone number but to no avail. Please help!

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Re: Can't text to a straight talk phone
vzw_customer_support
Customer Service Rep

We would be delighted to assist jennb73! The good news is, this would not be a VZW issue. Since you do have the ability to text others successfully this would mean that everything is ok on your end. I do recommend reaching out to Straight Talk for additional assistance regarding your sons device not being able to receive your messages, thanks!

MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

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Re: Can't text to a straight talk phone
vzw_customer_support
Customer Service Rep

We would be delighted to assist jennb73! The good news is, this would not be a VZW issue. Since you do have the ability to text others successfully this would mean that everything is ok on your end. I do recommend reaching out to Straight Talk for additional assistance regarding your sons device not being able to receive your messages, thanks!

MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

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