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Why do I not receive a message alert from one of my contacts
rumnting
Member

When my daughter texts me, my message alert does not sound. It does from every other one of my contacts. She is in Canada, and I am in the U.S., but it just stopped chiming about a weak ago.

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Re: Why do I not receive a message alert from one of my contacts
bd94s10
Sr. Member

Try going into the contact (your daughter) and click on edit in the top right. Scroll down below the email address and there is a field titled ringtone. Verify it is on a tone that make a sound.