Why does my old device still show my phone number?

3.2M Members 7,777 Members online 268K Discussions 43.9K Solutions

An Accepted Solution is available for this post.

Hi, just the Verizon site to change my wifes 4s to
my old iphone 5. The phone shows as hers but the phone number is listed as my old number.

It also will not receive calls or texts.

Any idea what I did wrong?

1 Solution

Correct answers

An Accepted Solution is available for this post.

My mistake I restarted phone and it's all good.

An Accepted Solution is available for this post.

It doesn't sound like you got a new SIM card for the iPhone 5. You can get one free at your local Corporate Verizon store.

An Accepted Solution is available for this post.

My mistake I restarted phone and it's all good.

An Accepted Solution is available for this post.

Glad to hear it! Easy enough fix!

Add thoughts to the community

Start a new topic or ask questions in the open forum.