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Why does my old device still show my phone number?
justintime
Member

Hi, just the Verizon site to change my wifes 4s to
my old iphone 5. The phone shows as hers but the phone number is listed as my old number.

It also will not receive calls or texts.

Any idea what I did wrong?

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Correct Answers
Re: SWITCHED PHONES FROM IPHONE 4S TO 5, USING vERIZON WEB SITE AND THE 5 DOES NOT SHOW THE NEW PHONE NUMBER LISTED AS "MY NUMBER" AND WON'T RECEIVE CALLS/TEXTS
justintime
Member

My mistake I restarted phone and it's all good.

View solution in original post

Re: SWITCHED PHONES FROM IPHONE 4S TO 5, USING vERIZON WEB SITE AND THE 5 DOES NOT SHOW THE NEW PHONE NUMBER LISTED AS "MY NUMBER" AND WON'T RECEIVE CALLS/TEXTS
tikibar1
Sr. Leader
Sr. Leader

It doesn't sound like you got a new SIM card for the iPhone 5.  You can get one free at your local Corporate Verizon store.

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Re: SWITCHED PHONES FROM IPHONE 4S TO 5, USING vERIZON WEB SITE AND THE 5 DOES NOT SHOW THE NEW PHONE NUMBER LISTED AS "MY NUMBER" AND WON'T RECEIVE CALLS/TEXTS
justintime
Member

My mistake I restarted phone and it's all good.

Re: SWITCHED PHONES FROM IPHONE 4S TO 5, USING vERIZON WEB SITE AND THE 5 DOES NOT SHOW THE NEW PHONE NUMBER LISTED AS "MY NUMBER" AND WON'T RECEIVE CALLS/TEXTS
tikibar1
Sr. Leader
Sr. Leader

Glad to hear it!  Easy enough fix!

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