Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Why is my device stuck on the logo screen?
Today1965
Member

turned phone on and stuck on logo screen., won't load apps.  What should I do?@

Labels (1)
0 Likes
Re: turned phone on and stuck on logo screen., won't load apps?
vzw_customer_support
Customer Support

Today1965, I am so sorry that your phone wont turn on past the Logo screen. When did this start happening? Have you downloaded anything new to the phone since this started? Press and hold the Power and Home Key together for 30 seconds.
AlbertoR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes