Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Why is my screen black and apple logo flashing?
MancillBunch
Member

A few days ago my Iphone 5c went black while I was using it. I could not get it come on. Then finally with a black screen the apple logo flashes. Can anyone tell me why?

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Why is my screen black and apple logo flashing?
Not applicable

It is either resetting or updating. If the device went through the full restart and is working now then you are OK to use it.

If it is still on the apple logo you may have to hold the on/off button and the large Home button in the middle at the same time until the little apple shows and then release both buttons. This will refresh your device.

http://www.apple.com/support

This is the place to get answers and steps to fix many issues.

Good Luck

View solution in original post

0 Likes
Re: Why is my screen black and apple logo flashing?
Not applicable

It is either resetting or updating. If the device went through the full restart and is working now then you are OK to use it.

If it is still on the apple logo you may have to hold the on/off button and the large Home button in the middle at the same time until the little apple shows and then release both buttons. This will refresh your device.

http://www.apple.com/support

This is the place to get answers and steps to fix many issues.

Good Luck

0 Likes
Re: Why is my screen black and apple logo flashing?
MancillBunch
Member

Thank you!! I will try this and see what happens.

0 Likes
Re: Why is my screen black and apple logo flashing?
Not applicable

Hope it works for you Smiley Happy

0 Likes