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Why isn't my iPhone 5s booting up or charging?
allanmcconnell

my iphone 5s powers on but hangs at the 'apple' icon screen.  when plugged in it does not appear to charge and will not power off.  any ideas?

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Re: iphone 5s will not boot or charge
fernandobot
Sr. Member

connect to power and press and hold Power + Home button for 20-30 seconds

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Re: iphone 5s will not boot or charge
fernandobot
Sr. Member

connect to power and press and hold Power + Home button for 20-30 seconds

Re: iphone 5s will not boot or charge
bd94s10
Sr. Member

Here is the Apple article for the issue as well: https://support.apple.com/en-us/HT201412