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Will not charge
beck61
Member

MY phone will not charge and know my chord is good?

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Re: Will not charge
vzw_customer_support
Customer Support

Let's make sure you're able to get a full charge, beck61. Are you able to test a different charger, or use the USB cable to connect the phone to a computer?


AndreaS_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Will not charge
bd94s10
Sr. Member

The battery could be toast. It happens... especially on older model devices. If you have tried another Lightning cable and your sure that is not the issue take it into an Apple store (assuming you live near one) after setting an appt online. They offer affordable options to have the battery changed in-store. Let us know how it goes.

Batteries - Service and Recycling - Apple

AppleBattery.png

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