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Will not connect to wifi--just mine!
pollygrrr
Member

My 5s will not connect to my wifi: despite the correct password it just keeps saying "incorrect password" or "cannot connect."  The odd thing is that it connects to ALL other wifi completely normally. Verizon store agents can't tell me much. Has anyone had this problem???

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Re: Will not connect to wifi--just mine!
vzw_customer_support
Customer Support

How very strange that your phone would have trouble with just one wifi source. Has it always been this way between your phone & the wifi you are trying to connect to? Is your iPhone completely up to date with its ios?
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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