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Without WI-FI I can't use Verizon for the Web.
kalan7798
Member

Yesterday my internet service was down all day. I could send and receive texts, but couldn't use the web with Verizon. I checked my settings, Cellular Data and LTE are both enabled. I don't understand why I can't use cellular to go on the web.

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Re: Without WI-FI I can't use Verizon for the Web.
MiiHere
Leader

Did you restart your device?

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Re: Without WI-FI I can't use Verizon for the Web.
vzw_customer_support
Customer Support

Help is right here, front and center kalan7798. Like MiiHere suggested, have you rebooted your iPhone 5s. If so then try a sim card pull, re-insert, and retest. Also, please reply with your zip code, signal strength, iOS, and carrier version on the device so we can investigate.


ArnettH_VZW

Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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