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predman1953
Member

how do I disconnect an incoming call without it going to my voicemail?

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Re: answer options
vzw_customer_support
Customer Support

predman1953,  I'm glad you have reached out to us today. I want to make sure that we get you the answers that you're looking for. Just to clarify, when someone is calling you and you want to ignore the call you don't want it to go to Voicemail at all? Are you not wanting voicemail set up at all on the phone? Please keep us posted.


KevinR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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predman1953
Member

No; I want voicemail set up as it is on my phone. All I want is a way to

drop/disconnect/end any incoming call that I do not recognize the phone

number. I am annoyed with all of the intrusive robocalls and telemarketing

calls. I have registered on the Do Not Call list, but still these other

calls persist. I want to end the calls for the reason of not sending back

verification that they reached my number by hearing my voicemail greeting,

just drop the call without any completion on my end. Pressing the shutoff

button twice only sends the call immediately to my voicemail.

On Sun, Sep 6, 2015 at 9:28 AM, Verizon Wireless Customer Support <

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Snn5
Sr. Leader

Pick up hang up.

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vzw_customer_support
Customer Support

preman1953,


Thank you for clarifying. You can only decline the call and send it to your Voicemail. There is not a way to decline the call and not send it to voicemail. However, you can take the advice of Snn5, and just answer the call and immediately hang up. This will prevent the call from going to voicemail.


JenelleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!