block messaging spam
hogabair
Newbie

I received a spam message selling sunglasses. How do I block such spam?

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Correct answers
Re: block messaging spam
winterbaby18
Specialist - Level 1

1) Go here: My Verizon Online Sign In - Verizon Wireless

2) Find the Internet Spam Blocking

3) Click View Details & Edit

4) Find the Message Blocking Preferences

5) Click the box for Block all text messages sent from email.

6) Click Apply

View solution in original post

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Re: block messaging spam
vzw_customer_support
Customer Service Rep

hogabair,

Help has arrived! What short code number is sending these  text messages? Have you replied to these messages stating STOP ALL or CANCEL SUBSCRIPTION?

EfrainM_VZW

Follow us on Twitter @VZWSupport

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Re: block messaging spam
hogabair
Newbie

The SPAM message comes from

forgachraff@msn.com

$24.99 Official Ray-Ban Sunglasses Sale! ENDS TOMORROW! Best Gifts:

www.raybanfriday.net <http://www.raybanfriday.net/>

I did’t want to respond in case that caused our spam to mushroom from this unsolicited seller’s contacts. Not sure what short code number you mean.

Thanks,

Susan

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Re: block messaging spam
Ann154
Community Leader
Community Leader

Forward the message to SPAM (7726) and follow the instructions in the reply.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: block messaging spam
winterbaby18
Specialist - Level 1

1) Go here: My Verizon Online Sign In - Verizon Wireless

2) Find the Internet Spam Blocking

3) Click View Details & Edit

4) Find the Message Blocking Preferences

5) Click the box for Block all text messages sent from email.

6) Click Apply

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Re: block messaging spam
najawa
Newbie

7726 and it's under known senders

 

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Re: block messaging spam
Sokoherc
Enthusiast - Level 1

Nope, that doesn't work. I've done this and am still getting texts from emails.

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Re: block messaging spam
Sokoherc
Enthusiast - Level 1

If the sender sends the spam to 20 people at one time you can't forward the message.

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Re: block messaging spam
vzw_customer_support
Customer Service Rep

We have other ways to block unwanted text and calls to learn more visit https://www.verizon.com/support/block-unblock-services-faqs/-Tionna

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Re: block messaging spam
kh-taylarie
Khoros Partner
Khoros Partner

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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