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cannot setup my WIFI says incorrect password - took the code right off of the modem. This is a new modem - what can I do?
bettes
Newbie
‎10-13-2015 01:13 PM

I cannot setup my WIFI - it says incorrect password but I took the code right off of the modem.  We have a new modem.  What do I need to do?

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Re: cannot setup my WIFI says incorrect password - took the code right off of the modem. This is a new modem - what can I do?
Dballato
Enthusiast - Level 2
‎10-13-2015 02:14 PM

Mine did same thing the other day. I just reset the wi-fi and then it connected

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Re: cannot setup my WIFI says incorrect password - took the code right off of the modem. This is a new modem - what can I do?
bd94s10
Specialist - Level 2
‎10-14-2015 12:32 PM

bettes I would try changing your password on the router or to Dballato's point reset the router. I'm sure your aware but caps is key on the password for the router. Good luck and let us know if you get it resolved.

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