Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
cannot setup my WIFI says incorrect password - took the code right off of the modem. This is a new modem - what can I do?
bettes
Member

I cannot setup my WIFI - it says incorrect password but I took the code right off of the modem.  We have a new modem.  What do I need to do?

Labels (1)
0 Likes
Re: cannot setup my WIFI says incorrect password - took the code right off of the modem. This is a new modem - what can I do?
Dballato
Member

Mine did same thing the other day. I just reset the wi-fi and then it connected

Re: cannot setup my WIFI says incorrect password - took the code right off of the modem. This is a new modem - what can I do?
bd94s10
Sr. Member

bettes I would try changing your password on the router or to Dballato's point reset the router. I'm sure your aware but caps is key on the password for the router. Good luck and let us know if you get it resolved.

0 Likes