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cloud says update pending I am always on wifi at home what gives
maxx1010
Enthusiast - Level 1
‎08-05-2014 01:59 PM

I have cloud service and I am always on wifi at home I have update pending nothing happens hat is wrong with this?

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Re: cloud says update pending I am always on wifi at home what gives
vzw_customer_support
Customer Service Rep
‎08-07-2014 02:04 PM

Lets get to the bottom of this, maxx1010! Go to settings > iCloud > Storage & Backup, select Backup Now. Once you complete the backup, the pending notification should stop.

Be sure to connect to WiFi while you are backing up device. Let us know how it goes.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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An Accepted Solution is available for this post. Jump to solution.
Re: cloud says update pending I am always on wifi at home what gives
vzw_customer_support
Customer Service Rep
‎08-07-2014 02:04 PM

Lets get to the bottom of this, maxx1010! Go to settings > iCloud > Storage & Backup, select Backup Now. Once you complete the backup, the pending notification should stop.

Be sure to connect to WiFi while you are backing up device. Let us know how it goes.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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