Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
credit card NOT yet charged- and my ship date is today?
JahMush
Member

ordered 09-14 at 8AM eastern

delivery date shows 09-21 on my confirm email

order status stuck on processing

did not get any ship details, no change in order status and no credit card charge

any way i'll still get my phone on friday??

Labels (1)
0 Likes
Re: credit card NOT yet charged- and my ship date is today?
JamieFarFromHome

They are in a rush to ship out the phones.

What I was told was that as long as you ordered before 0900 Eastern time on 04/14, you should get the phone on Friday.

I expect a lot of phones are going to hit FedEx today.  It also seems that the phones are being shipped overnight, rather than 2-day, so theoretically, you could get the phone on Friday even if they didn't ship it until tomorrow.

Jamie

0 Likes
Re: credit card NOT yet charged- and my ship date is today?
vzw_customer_support
Customer Support

Hang in there JahMush. If you haven't already received your iPhone, use your order number to verify what's going on here: http://bit.ly/rqEisu. If your original email confirmation said the 21st and you haven't received your new iPhone yet, there may have been trouble processing the payment so check your email for updates from Verizon Wireless and any number to call to straighten out the craziness and get your phone shipped fast.

Enjoy the new iPhone and all the great LTE service!

JenniferH_VZW

Please follow us on Twitter @vzwsupport

0 Likes