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error message 11 691-102
trixinilm
Member

I just signed on with Verizon and I  cannot make calls. I get the cannot authenticate phone message. It is important to my business that I have no down time. Please help

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Re: error message 11 691-102
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Re: error message 11 691-102
vzw_customer_support
Customer Support

trixinilm, I know how important it is to have a working phone. Were you able to activate your phone with the steps Elector provided? Please let us know if you are still receiving this error.

AndreaS_VZW
Follow us on Twitter @VZWSupport

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