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get connect to wifi
lscmac
Member

I am traveling outside of the us and cannot connect to wifi. I am able to find wireless networks but cannot connect with my iPhone 5. I am able to connect with other devices, including an iPad and iPhone 4. No matter what settings I change, I cannot get the iPhone 5 to connect. Any advice?

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Re: get connect to wifi
vzw_customer_support
Customer Support

Hello lscmac! I apologize for the lack of WiFi connectivity on your iPhone 5. I hope you've been able to resolve that concern. If not, please share some details on this connection failure. Can you walk me through the steps you take to connect? What is the behavior of the device? Do you see any error messages when trying to connect? If so, what do they say? Was this a problem before you left the U.S.?

DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

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