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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
how can i change my VM greeting?
sandi10
Member

How can I change my voicemail greeting on an IPhone 5?

Labels (1)
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Re: how can i change my VM greeting?
Weth
Sr. Leader

Phone/Voicemail/

press greeting ting upper left corner

record

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Re: how can i change my VM greeting?
Southy
Member

HI, that's where I thought I could make the change, but when I get to the PHONE page all I see is:

My number, contact photos in favorites, respond with text, blocked, TTY change voicemail password, dial assistant,SIM Pin,Verizon services...

Ken

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Re: how can i change my VM greeting?
Weth
Sr. Leader

It's not in settings/phone, but in the phone app itself.  Bring up the phone as you would for making a call.  At the bottom of the screen, you have favorites, recents, contacts, keypad, voice mail. Mclick on voice mail. Now click in greeting upper left corner.  Click on custom (if not already clicked), and press record.

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Re: how can i change my VM greeting?
Cyndiblack63
Member

I can get to the point where it say custom and default but it won't do anything it like its frozen. I can't change between custom and default and nothing happens when I push record. They are highlighted blue but nothing activates it. Even reset the network settings and still like a frozen screen : (

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Re: how can i change my VM greeting?
vzw_customer_support
Customer Support

Being able to configure your voicemail box as needed is very important, Cyndiblack63. I too would be just as bummed out with what is occurring with your device.


By chance, have you tried dialing *86 from your phone, in order to access the voicemail box? You should be able to change your greeting this way.


Please keep us posted!


NicandroN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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