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iPhone 5 display has stopped working. How do I fix this?
frodolad_ell
Member
‎04-09-2014 07:30 AM

My iPhone 5 display has stopped working. The Lock button has not been working for quite some time now, so I can't try a reset. When I plug the phone up to the computer, it makes the sound which indicates that it has been hooked up, bu nothing is displayed. It is just a black screen.

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Correct Answer!
Re: iPhone 5 display has stopped working. How do I fix this?
vzw_customer_support
Customer Support
‎04-11-2014 07:35 AM

I'm sorry to hear about your phone, frodolad_ell. It sounds like you have a defective device. Is the phone still under the one year warranty? Does the device have physical or moisture damage? Please provide me with a few details.

ChaunceyM_VZW

Follow us on twitter @VZWSupport

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