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iPhone 5 will not make or receive calls, but can send texts.
dnnmoses
Newbie
‎01-10-2017 05:25 PM

Notice last Sunday phone would not make a call. Tried resetting and turning off.

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Re: iPhone 5 will not make or receive calls, but can send texts.
Ann154
Community Leader
Community Leader
‎01-10-2017 09:38 PM

Have you tried reseating the SIM card yet?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: iPhone 5 will not make or receive calls, but can send texts.
vzw_customer_support
Customer Service Rep
‎01-12-2017 05:51 PM

dnnmoses,



We know how important it is to have reliable service these days. Are you still coming across issues making calls? If so, what zip code are you in? Is anyone else having service issues as well?




ChristinaM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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