Have you tried reseating the SIM card yet?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
We know how important it is to have reliable service these days. Are you still coming across issues making calls? If so, what zip code are you in? Is anyone else having service issues as well?
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!