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iPhone (5) won't connect to the web via Safari or download info on any apps or new emails
spaul76
Member

iPhone (5) won't connect to the web via Safari or download info on any apps or new emails - it is connected to our home Wi-Fi and laptop works fine. Error message on Safari is "Safari cannon open the page because the server cannot be found". Error on email is "connection to the server failed". I did a powerfail/reboot but still get same errors.

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Re: iPhone (5) won't connect to the web via Safari or download info on any apps or new emails
vzw_customer_support
Customer Support

Spaul76,

That is not good! Lets get this issue resolved for you and get that phone working again. Lets give this a try. http://vz.to/1i2T7Di Let me know if this works for you.

StevenR_VZWSupport
Follow us on Twitter at @VZWSupport

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Re: iPhone (5) won't connect to the web via Safari or download info on any apps or new emails
jlavine
Member

I'm having the same issue as of yesterday!  Rebooting and updating network connections hasn't worked??

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Re: iPhone (5) won't connect to the web via Safari or download info on any apps or new emails
vzw_customer_support
Customer Support

Spaul76,

That is not good! Lets get this issue resolved for you and get that phone working again. Lets give this a try. http://vz.to/1i2T7Di Let me know if this works for you.

StevenR_VZWSupport
Follow us on Twitter at @VZWSupport

View solution in original post

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