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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
iPhone (5) won't connect to the web via Safari or download info on any apps or new emails
spaul76
Member

iPhone (5) won't connect to the web via Safari or download info on any apps or new emails - it is connected to our home Wi-Fi and laptop works fine. Error message on Safari is "Safari cannon open the page because the server cannot be found". Error on email is "connection to the server failed". I did a powerfail/reboot but still get same errors.

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Re: iPhone (5) won't connect to the web via Safari or download info on any apps or new emails
vzw_customer_support
Customer Support

Spaul76,

That is not good! Lets get this issue resolved for you and get that phone working again. Lets give this a try. http://vz.to/1i2T7Di Let me know if this works for you.

StevenR_VZWSupport
Follow us on Twitter at @VZWSupport

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Re: iPhone (5) won't connect to the web via Safari or download info on any apps or new emails
jlavine
Member

I'm having the same issue as of yesterday!  Rebooting and updating network connections hasn't worked??

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Re: iPhone (5) won't connect to the web via Safari or download info on any apps or new emails
vzw_customer_support
Customer Support

Spaul76,

That is not good! Lets get this issue resolved for you and get that phone working again. Lets give this a try. http://vz.to/1i2T7Di Let me know if this works for you.

StevenR_VZWSupport
Follow us on Twitter at @VZWSupport

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