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iPhone 5c text delays
knelsontn
Member

I have the iPhone 5c 16 GB.  I got it in November at the Black Friday sale.  For the past 3 or 4 months, my text messages are delayed when I send them or they aren't sent at all.  It doesn't matter what type of phone I send the text too or who their mobile service provider is.  It even happens when I text my daughters who also have iPhone 5c and are on my plan.  I've cleared all my messages several times and powered the phone on and off several times too.

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Re: iPhone 5c text delays
vzw_customer_support
Customer Support

knelsontn,

I am so sorry to hear about the delay in the text sending. Thanks for all the troubleshooting you have done already. Does this happen everywhere you are or only in a certain area? Have you tried resetting network settings? http://vz.to/1rmz1ev Let us know if this helps.

LindseyT_VZW

Follow us on Twitter @VZWSupport

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Re: iPhone 5c text delays
knelsontn
Member

It doesn't matter where I am when it happens.   I hadn't tried resetting my network settings, but I did that just now. I'll report back in a couple of days and let you know if it works.   Smiley Happy   Thanks!

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Re: iPhone 5c text delays
vzw_customer_support
Customer Support

knelsontn,

Thanks for the additional information. Please keep us up to date on how the texting works after the network reset. If the issue persists though. Please remove and reinsert your SIM card... http://vz.to/1irq2bL

LindseyT_VZW

Follow us on Twitter @VZWSupport

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