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iPhone 5c
spjosef
Member

My iPhone powers off whenever I take it off charge.have to keep a portable charger with me and keep phone on charge. Battery is always at 100%.

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Re: iPhone 5c
47seijar
Sr. Member

Time to hit the Genius Bar at an Apple Store. Your battery may be "consumed" or worn out. Apple can replace the battery with a brand spankin' new one for about $80, even if you don't have AppleCare.

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Re: iPhone 5c
vzw_customer_support
Customer Support

Having a phone that stays on when needed is huge. I apologize for the trouble. We need to figure out if the issue is hardware or software related. If you try settings>general>about> version, what version do you have? How long has it been this way? We will help make things right.BobbyN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: iPhone 5c
vzw_customer_support
Customer Support

Let's look further into this spjosef. Did anything specific happen right before this began? Have you had a chance to try a different charger/USB adapter? What software version are you running in Settings>General>Software Update? Please share. Thank you.

TominqueB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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