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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
iPhone 5s call waiting
wallflower_5
Member

having a persistent issue with my call waiting feature- I can hear the call waiting tone while I am on another call, but there is no number on the screen or an option to accept or decline and then the missed call does not show up on my missed calls. Verizon tried to removed the call waiting feature and put it back and reset my network settings and nothing has worked. I'm frustrated and missing calls!!!!

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Re: iPhone 5s call waiting
Miasha
Member

im having this same problem. Were they eventually able to help you ??

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Re: iPhone 5s call waiting
vzw_customer_support
Customer Support

Miasha,


Having all your phone's features working correctly is a must, I'm sorry to learn there's an issue. I want to personally assist in resolving this matter, I sent you a Direct Message, please check your inbox so we can get started.


AdaS_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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