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iPhone 5s call waiting

having a persistent issue with my call waiting feature- I can hear the call waiting tone while I am on another call, but there is no number on the screen or an option to accept or decline and then the missed call does not show up on my missed calls. Verizon tried to removed the call waiting feature and put it back and reset my network settings and nothing has worked. I'm frustrated and missing calls!!!!

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Re: iPhone 5s call waiting

im having this same problem. Were they eventually able to help you ??

Re: iPhone 5s call waiting
Customer Support


Having all your phone's features working correctly is a must, I'm sorry to learn there's an issue. I want to personally assist in resolving this matter, I sent you a Direct Message, please check your inbox so we can get started.

AdaS_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!