Will not power on or off. It rings when a call comes in but I cannot answer the phone. Have tried hard reset, but no response. Can anyone help?
Hi junebug952, having a phone not responding and it is importart your phone is working. With it not going off or on along with not being able to answer calls is very concerning. I am here to help to get your phone working properly. Does your device have any physical or moisture damage? Does the device have a blank or black screen? Share some details so I can find a solution.
EdwinW_VZW
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