Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
iPhone 5s wont connect to 4g LTE
dhook4
Member

I bought a new iPhone 5s a couple of weeks ago, and it refuses to connect to 4g. I live within the regular LTE network according to Verizon's coverage map (zip code 13209). I've tried disabling and re-enabling LTE, switching airplane mode on and off, restarting the phone...nothing seems to help. It stays stuck in 3g when I'm not using WiFi. What could be done to fix this?

Labels (1)
Tags (3)
Re: iPhone 5s wont connect to 4g LTE
NevaBeMC
Member

My phone is doing the same thing were you able to get this resolved at all

0 Likes
Re: iPhone 5s wont connect to 4g LTE
legrena
Member

Seems like this is a repeating theme. I am experiencing the same exact thing.

0 Likes
Re: iPhone 5s wont connect to 4g LTE
greengrass95
Novice

Its more like it, the phone. I had that problem too. I exchanged the phone.

0 Likes