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iPhone shipped then not???

I received an email that my iPhone shipped. The email included a fedex tracking number: <Tracking number removed for privacy per the Verizon Wireless Terms of Service.>

Today I received the following email:

Important information about your iPhone 5 order.

Congratulations and thank you for your iPhone 5 order. We
know you are anxiously awaiting the arrival of your new device.

Due to unprecedented popularity, we regret to inform you
that your iPhone 5 was not shipped as scheduled on October 26, 2012. You will
receive a shipping confirmation email that will include your final shipping

How can that be? I get a tracking number then they say it wasn't shipped?

Message was edited by: Verizon Moderator

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