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iPhone will not sync with Jawbone earpiece.
dtracker
Member

My iPhone 5 will no longer sync via bluetooth with my Jawbone earpiece. The phone no longer recognizes the device.There are no other devices connected via bluetooth at the same time. I assume some update to the iOS has prevented this. Any suggestions?

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Re: iPhone will not sync with Jawbone earpiece.
vzw_customer_support
Customer Support

Hello, dtracker! I can certainly understand the convenience and safety that a bluetooth headset provides. I want you to be able to have that once again. It's possible that the update has caused the communication issue. As a result, I would suggest completing a restore of your device. The step by step instructions are included in the link..http://tinyurl.com/8chxfqn Give this a try. I believe once this completed your phone will again recognize your headset. Please let know if you need additional assistance. Have a great day.


ChaunceyM_VZW

Follow us on twitter @VZWSupport

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