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ios 7 and in app purchase problems
Celticlady
Member

Since upgrading to iOS 7, I haven't been able to do in app purchases on iPhone 5, iPad 2 and a mini. Any one else having this issue?

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Re: ios 7 and in app purchase problems
vzw_customer_support
Customer Support

@Celticlady

Let's get your Apple devices back working as expected!  Do you get an error message when attempting to purchase applications in the App Store?  If so, what is the error message?  Are you able to download free applications without any problems?  Please try soft resetting the device http://vz.to/18noZSc, and ensure you are signed into iTunes and the App Store in Settings http://vz.to/14E7kV7.  Keep me posted!

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

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Re: ios 7 and in app purchase problems
Celticlady
Member

Hello:

I did the soft restart as you suggested. And everything is back to normal!! Thanks for your help

Sent from my iPad

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Re: ios 7 and in app purchase problems
vzw_customer_support
Customer Support

Excellent! I'm glad everything has been resolved. We're happy to help.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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