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iphone 5 signal
tammy1022
Member

One day i have great signal at my house the next day its horrible. I can talk and text but can not access the internet:( My husband has the same phone and can do anything...Are my settings wrong???  HELP!!!

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Re: iphone 5 signal
vzw_customer_support
Customer Support

Hi there Tammy1022!

We want to make sure you have stable services! Let's figure this out together.

Do you have your Wifi turned on? Make sure it's off here: http://vz.to/19Zytmm

What about LTE? Make sure it's on here: http://vz.to/1cZS2e3

If you still run in to issues try resetting your network settings here: http://vz.to/19REjIN

Keep us posted!

Melissa_VZW
Please follow us on twitter @VZWSupport

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Re: iphone 5 signal
Tetonmiller
Member

Excuse me, but what does WiFi "off" here and...

LTE "on" here mean?  Does this apply to ALL iPhone 5 users and what are the two links?

Jim

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Re: iphone 5 signal
tikibar1
Sr. Leader
Sr. Leader

If you click on the appropriate hyperlinks (what's in blue) in that post, it takes you to instructions on how to ensure that your iPhone 5 has wi-fi turned off and that your LTE is turned on.

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