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iphone is disabled
echase1
Member

I have tried three different ways to enable my son's iPhone.  He does not remember his password.  Please help.

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Re: iphone is disabled
vzw_customer_support
Customer Support

Oh no! Getting locked out of a phone is never fun echase1. We want him to be able to get back into his device. You will want to see about doing a recovery mode restore. Click here for steps: http://spr.ly/6581BPJlZ.


NicoleB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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