I would suggest sign up for a work shop at you nearest Vzw store or go on YouTube and search ** how to use iPhone 5*** but the work shop on Vzw stores are free
PLEASE NOTE I DO NOT WORK FOR VZW
If you are near an Apple store you can sign up for classes with them. You can check the Apple website for more info on it or call your local Apple store. The Apple Support site is a good place to learn about your device also.