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is there really a "carrier update"??
yaze
Member

my phone insists that there's a "carrier update" and I need to update the Verizon software. is this for real??

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Re: is there really a "carrier update"??
Snn5
Sr. Leader

I thought "carrier update" was a common thing on iPhones.  Android don't get this incremental updating to work on Verizon.

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Re: is there really a "carrier update"??
vzw_customer_support
Customer Support

Hi yaze!

Let's look into this! What is your current software version? When did you begin to receive the notification?


Thanks,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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Re: is there really a "carrier update"??
yaze
Member

1st message was about a month ago. my iPhone 5c is using ios 8.1 and Verizon 18.0. IMG_4396.PNGIMG_4531.PNG

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Re: is there really a "carrier update"??
vzw_customer_support
Customer Support

yaze thank you for the information! I am pleased to say that based on the software version you are listing here, there is a software update available on your phone. You can update when ready.

BryanS_VZW
Follow us at Twitter @vzwsupport

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