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message stating that text quota has been reached with unlimited text and talk?
Katkick
Member

This only happens on one phone toward the end of the month - with unlimited text and talk I thought we would be covered, instead it shuts her off for text.  Can someone tell me how I can correct this?

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Re: message stating that text quota has been reached with unlimited text and talk?
Ann154
Expert
Expert

Are you subscribing to Family Base for that line?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: message stating that text quota has been reached with unlimited text and talk?
Katkick
Member

I do - but I also do that for two other lines - this is the only one that gets that message.  I wonder if I have some type of block but if I do, I'm not sure where it is

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