I forget to plug in my phone know it off so I try to charge it but it not working and I don't know what to do?
Oh no! Let's get your new phone working, corey1983. If the phone won't power on because the battery completely drained, you will need to leave it on the charger for 20-30 minutes before the device will be able to turn back on. Once you've had the opportunity to give the phone a minimum of a 20 minute charge, try pressing and holding both the power and home keys for about 15 seconds until the Apple icon displays on the screen. I would recommend leaving the phone on the charger for 3-5 hours until it's able to get a 100% charge too.
JenniferH_VZW
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