Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
my phone was stolen and i dont have insurance do i have to pay for the phone? or can i just add insurance to my account?
Jamaira-Davis1

my phone was stolen and i dont have insurance do i have to pay for the phone ?or can i just add insurance to my account and pay for a replacement phone?

Labels (1)
0 Likes
Re: my phone was stolen and i dont have insurance do i have to pay for the phone? or can i just add insurance to my account?
Tidbits
Sr. Leader

You still have to pay for your phone, and find a replacement on your own.

0 Likes
Re: my phone was stolen and i dont have insurance do i have to pay for the phone? or can i just add insurance to my account?
Tidbits
Sr. Leader

You can only add insurance during the first 30 days. Not any time after that.

0 Likes
Re: my phone was stolen and i dont have insurance do i have to pay for the phone? or can i just add insurance to my account?
Weth
Sr. Leader

Can you buy auto insurance after you crash?

Can you buy health insurance after you get appendicitis?

That is not how insurance works. The economics would not work if everyone was allowed to do that. No one would buy insurance until they needed it. 

0 Likes
Re: my phone was stolen and i dont have insurance do i have to pay for the phone? or can i just add insurance to my account?
vzw_customer_support
Customer Support

Oh no I know this is not the ideal situation to be in. Insurance can not be added after the fact. Are you eligible to upgrade? Have you looked into Certified Pre Owned devices? Here some choice: http://vz.to/1hRD6sh
AnthonyM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes