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my phone won't hold a charge
diart
Newbie
‎12-21-2014 08:12 AM

my phone won't hold a charge?

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Re: my phone won't hold a charge
vzw_customer_support
Customer Service Rep
‎12-23-2014 08:18 AM

That is definitely not good, diart. We're here to help get your phone charging properly again! On average, how long is your battery lasting after a full charge?

Please try holding down both the Power and Home Keys, simultaneously, until it shuts down. If it does not restart automatically, please hold down both buttons again until it restarts.

NicandroN_VZW

Follow us on twitter @VZWSupport

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